1. Make it easier for me
You’re busy. You don’t want to hunt for information and it has to be relevant and accessible where and when you need it.
Here’s what we’re doing to make Accelerate easier for you to use:
Improved search functionality
No more hunting. Look for the magnifying glass icon (top right) and have fun searching.
Related content that’s actually related
Like what you're reading? Want more? Now we give related content suggestions at the bottom of every article to support going down the learning rabbit hole.
Content featured in the weekly email* matches our home page
Some like email, some don't. We support your personal preference.
By mirroring communication, we hope to bring a more coordinated message to everyone (not just those who read email).
*Inroducing [re]think
In addition to the website, we also gave our weekly email a new format.
Every Monday (except holidays) we share context, connection and continuous learning from the front-line experts at University of Utah Health.
We also curate national articles and showcase events that address big ideas in health care leadership, improvement, and wellness.
Not signed up? Scroll down for a prompt to subscribe.
2. Make it clear
Before you begin reading any article, you want to know who is talking and what they’re talking about—without additional clutter.
Here’s what we’re doing to bring clarity:
- We highlight the main idea at the beginning of every article so you can decide early if it’s relevant.
- Trust is important: We added a contributor byline (photo and title at the bottom).
- Time to complete is listed in minutes.
3. Make it personal.
We’re expanding our team–the governance and structure of our community–to better serve your needs.
Over the next few months we’ll be introducing five leadership teams:
- Operations – makes it happen. The operational team of Accelerate who continues to develop, manage and grow the learning community.
- Editorial – makes it engaging. Individuals with health care expertise and communication chops. They provide context, connection, and domain expertise.
- Steering – makes it relevant. Front-line experts who steer content, conduct peer review, and help identify great work at the local level.
- Partners – make it systemic. Groups with system-level responsibilities. They serve the organization, we help their work connect with the people doing the work.
- Sponsors – make it a priority. Executives who help garner resources, contribute or identify contributors for content, and help recognize individuals and teams.
Here’s what these teams will bring to you:
- Increased transparency around our process
- Peer review of content to ensure what you read is of the highest quality and accuracy
- Better coordinated communication with support for system-focused teams
- Technical enhancements to personalize your learning experience
As teams are confirmed we'll update our About page. Stay tuned.
Keep the feedback coming!
Thank you to everyone who sent an email, pulled us aside in a meeting to give their opinion or suggest a change, and those who sat painfully through focus groups and feedback sessions.
Special thanks to Pete Anderson, Kevin Pompei and University of Utah's Genetic Science Learning Center for your collaboration, creativity, and dedication!
Keep sharing your thoughts and we'll keep working to make it better.
Kim Mahoney
Three years, 300 stories and over 70,000 people have taught us how the power of story, the impact of teams, and the hard work of health care connects with the world.
Over two years ago, we launched Accelerate–University of Utah Health’s learning community. It has been rewarding, inspiring, and fun to share Utah’s work with nearly 50,000 readers, some of them from across the world. Everybody loves a year-end list, so here are Accelerate’s awards for 2018.
Revenue Cycle Support Services is the backbone of Utah’s financial system – from insurance prior authorizations to processing billions of dollars in claims and payments. Their leadership team, led by administrative director Kathy Delis, has been on a years-long journey to make this work better both for patients and employees. Here, she shares how she brought meaning, purpose, and a sense of community to the team.
