Quoteworthy
Change in the workplace, be that health care or IT, happens by focusing on building a community where people can be themselves—especially those people who may not have had the same privileges that I’ve had.
Maia Hightower

Most Recent
Hysterectomy Surgical Site Infection (SSI) Bundle Implementation​

Urogynecology specialist Whitney Hendrickson-Cahill details the steps an interdisciplinary team followed to reduce surgical site infections (SSIs) following hysterectomy procedures, aiming to improve patient outcomes, shorten recovery times, and reduce healthcare costs at University of Utah Health.

High Reliability Camping

Every summer, Utahns head to the mountains for camping, biking, rafting and other activities. And every summer, many a family is left without a stove, or a helmet, or a…because it was left at home. Thrill-seeker and quality manager Cindy Spangler wants to prevent your next packing mishap with a customized camping checklist.

What is ISO-9001 and How Does it Impact Our Everyday Work?

Chief Quality Officer Sandi Gulbransen and Accreditation Manager Kemper Funk explain how this umbrella of standards—ISO-9001—relates to our accreditation process and impacts our daily work.

How to Set a SMART Goal

SMART Goals are a great starting point for any project. Project management expert Kripa Kuncheria helps us organize our teams’ efforts by outlining this goal setting framework with a simple step-by-step guide to try right now.

Not Just a Primary Care Concern: Inpatient Opportunities to Build Vaccine Confidence

Pediatric hospitalists and patient advocates Reena Tam and Erin Avondet shed light on the untapped opportunity to augment pediatric vaccination coverage in our communities and build vaccine confidence in the inpatient setting. They provide a host of resources and practical tips you can apply right now.

Designing Responsive and Personalized Care for Depression

Rachel Weir and Josi Rust share how the U Health system identified a gap in caring for patients struggling with depression and the screening initiative their team has designed and scaled to improve mental health screening and outreach.

5 Ways You Can Contribute to the UUHC Operational Plan

In an organization as big as U of U Health, it’s hard to know where our work fits into the big picture. System Planning Manager Cassandra Taft highlights five ways teams can meaningfully contribute to Operational Plan priorities, regardless of job role or responsibility.

Ask These Four Questions Before Starting Any Improvement

Hospitalist Ryan Murphy and Value Engineer Luca Boi outline four questions to address at the outset of any improvement.

Listen-Sort-Empower to Improve Professional Well-being

What can we do right now to make our work environment better? Chief Wellness Officer and family medicine physician Amy Locke shares a simple team-based model for identifying opportunities, sorting what’s feasible and impactful, and empowering the frontline to lead change.

Shared Governance: A Foundation for a Culture of Nursing Excellence

Magnet Program Director Mary-Jean (Gigi) Austria explains how Nursing Shared Governance provides support for knowledge sharing, clinical skill building, and collaborative decision-making closest to the point of care.

What Goldilocks Can Teach You About Problem Statements

Internal medicine residents Brian Sanders and Matt Christensen team up with senior value engineer Luca Boi to explain why investing your time honing a well-defined problem statement can pay dividends later in the ultimate success of a QI project.

Standard Work

Standard work is the most efficient way to accomplish a job quickly and accurately supported by visual guides. VA internist Sarah Hall and nurse practitioner Jamie Clinton-Lont team up with senior value engineer Luca Boi to share how they used standard work to make pain management safer for veterans.