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GME Value – Quality Improvement & Patient Safety Toolkit

From the simple to the complex, problems plague our daily work. Quality Improvement experts Luca Boi and Ryan Murphy provide brief lessons and resources covering important problem solving techniques so you can develop solutions and make improvements.

Seven Principles of Value Management at University of Utah Health

What is “Value Management” and why should you care? It's how University of Utah Health systematically improves the quality of care delivered to patients—and its never been more important as we redesign care during a pandemic. Chief Quality Officer Sandi Gulbransen shares the seven tenets of Value Management that guide our work.

How To Put WellCheck Feedback to Work (For You and Your Team)

Feedback is a gift—even when it doesn’t feel like it. Senior Director of Care Navigation Stacy Silwany teams up with Organizational Development’s Michael Danielson to share how Care Navigation uses WellCheck survey data to learn from and engage employees in making the workplace better.

What Do Lean and Tim Burton’s Nightmare Before Christmas Have in Common?

Senior Value Engineer Luca Boi translates Lean lessons in culture building from Hollywood’s big screen to our everyday lives.

Leading Change? Start with Shingo to Understand and Build Culture

You can only steer a ship if it’s moving. Leading successful change starts by first understanding your culture—then addressing deficits in a deliberate fashion. Senior value engineer Cindy Spangler introduces the Shingo Model, a principle-driven method to foster a healthy, adaptive, improvement-driven culture.

From Nursing to the Outdoors: Staying Safe and Preventing Injury

For National Injury Prevention Day, Spencer Steinbach, Senior Nursing Director, discusses safety and injury prevention in nursing and the outdoors and shares tips for your next adventure.

Right Tool, Right Team: The Power of Predictive Analytics

One of health care’s biggest ideas is predictive analytics — looking at large amounts of data to predict future patient behavior or outcomes. Jeff Young, Associate Director in Decision Support, worked with a multi-disciplinary team to put predictive analytics into action. Here, he shares why innovation is nothing without the team.

4 Strategies to Build Better Patient Education

Making tough decisions about our health can be overwhelming, especially when we must navigate inadequate resources, foreign terminology, and conflicting information. Clinical Programs Administrator Darrin Doman discusses the importance of patient education and explains how to overcome common obstacles and improve patient education.

Psychological Safety for Teams

Psychological safety is crucial for the medical field to innovate and improve. Teams must feel safe and open to expressing concerns and reporting errors. Psychiatrists Jennifer O’Donohoe and Kristi Kleinschmit share tips to create a more psychologically safe environment for your team.

Fishbone Diagram: A Tool to Organize a Problem’s Cause and Effect

Problems. We all have them. Whether it’s a check engine light or an adverse patient safety event, we first need to discover what’s causing the problem before trying out solutions. Senior Value Engineer Luca Boi and a team of Oncology residents get to the root cause using a fishbone diagram.

Overcoming the Challenges of Telemedicine: Part 2

M.ED host Kerry Whittemore sits down with Stephanie Lyden, a stroke neurologist and telemedicine champion, to discuss how to overcome the challenges of telemedicine to have the best virtual encounter, as part of the Medical Education for the Practicing Clinician podcast series.

Overcoming the Challenges of Telemedicine: Part 1

M.ED host Kerry Whittemore sits down with Stephanie Lyden, a stroke neurologist and telemedicine champion, to discuss how to overcome the challenges of telemedicine to have the best virtual encounter, as part of the Medical Education for the Practicing Clinician podcast series.