Quoteworthy
A positive learning environment implies that it is a safe and welcoming space that allows for optimal acquisition of knowledge and care of patients. It is created by the words, actions, and attitudes of clinician-educators.
Kathleen Timme

Most Recent
Unraveling the Rural Opioid Epidemic: Community Problems Require Community Solutions

Senior Operations Project Manager Harlan Wallace shares how the U of U Health Regional Network has invested in building partnerships directly with rural healthcare facilities to unravel the root causes of opioid addiction, working together to implement meaningful change.

Ask These Four Questions Before Starting Any Improvement

Hospitalist Ryan Murphy and Value Engineer Luca Boi outline four questions to address at the outset of any improvement.

Listen-Sort-Empower to Improve Professional Well-being

What can we do right now to make our work environment better? Chief Wellness Officer and family medicine physician Amy Locke shares a simple team-based model for identifying opportunities, sorting what’s feasible and impactful, and empowering the frontline to lead change.

How to Use Patient Experience Reports for Recognition and Improvement

The patient experience team shares a leadership guide for using patient feedback for learning, engagement, and improvement.

Why Introductions are Important to Patients

Introducing ourselves is a simple, yet often overlooked and underrated action to build connection with patients and caregivers. Patient experience leaders Ember Hunsaker, Mari Ransco, and Kathryn Young share why introductions are important and a simple framework to try.

Shared Governance: A Foundation for a Culture of Nursing Excellence

Magnet Program Director Mary-Jean (Gigi) Austria explains how Nursing Shared Governance provides support for knowledge sharing, clinical skill building, and collaborative decision-making closest to the point of care.

Shared Governance: Harnessing Our Collective Strengths

Shared governance is a decision-making model designed to empower the people who care for patients. Chief Nursing Officer Tracey Nixon explains what it is, how it impacts you, and what to expect in the coming months.

What Goldilocks Can Teach You About Problem Statements

Internal medicine residents Brian Sanders and Matt Christensen team up with senior value engineer Luca Boi to explain why investing your time honing a well-defined problem statement can pay dividends later in the ultimate success of a QI project.

UACT Toolbox

The Utah Advanced Communications Training (UACT) is a virtual workshop aimed at improving the communication skills of University of Utah Health employees who interact with patients, offering tools for effective dialogue in various healthcare scenarios.

TRUE Stories—Fostering a Passion for Solving Big Problems

Access to medical care isn't a given. Medical students from the Tribal, Rural, and Underserved Medical Education (TRUE) Graduate Certificate program tell us first-hand experiences that helped them build a passion for complex problem solving by experiencing big, systemic challenges up close.

Patient Insights: MyChart Messages, Updates, and Health Maintenance

U of U Health's Patient and Family Advisory Council and Advise Utah, recently gathered feedback from patients and caregivers on patient communication. Their answers: empower me with more information. Patient Experience's Corrie Harris and Shayma Salih share insights from these advisory councils.

How a Goal Pyramid Can Help Translate Strategy Into Action

Strategic planning can feel overwhelming—good thing there’s a framework to help make it easier. Project management expert Kripa Kuncheria introduces Goal Pyramid—a strategic framework for goal setting that helps translate big ideas into manageable actions.