When health care is designed around patient needs, it doesn't just benefit the patient — it can also help providers find fulfillment in their work. But what does that look like in practice? Physician Joy English opened the Orthopaedic Injury Clinic, an innovative service that delivers better value to patients. Her success is a case study in how to achieve both provider and patient happiness.

When Amazon, Berkshire Hathaway, and JP Morgan Chase & Co. announced their plans to partner up and tackle “the ballooning costs of health care,” our industry underwent a collective shudder. Thankfully, Utah’s payment innovation manager Zac Watne is back to help us unravel the complexity.

We asked Zac Watne, Utah’s payment innovation manager (he gets paid to understand the volatile world of payment reform) to give us a primer on “bundles.” Regardless of change happening in healthcare, thought leaders predict that payment reform, and specifically bundled payments, are here to stay. Why? Bundles deliver care with improved outcomes at a lower price all over the United States.