12 12 accelerate team thank you 2023 header
Jen Rosio, University of Utah Health
resilience
Celebrating Impact: 8 Must-Read Articles That Shaped 2023
Accelerate Learning Community has now grown to exceed more than half a million learners from across the world! Each month, we average around 35,000 visitors who learn about health care equity, improvement, leadership and resilience from U of U Health faculty, staff, students, and trainees. Continuing our annual tradition of giving thanks, we’re celebrating the eight most popular national articles and local favorites in 2023.
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ccelerate is U of U Health’s community of practice where faculty, staff, students and trainees share practical insights, learn from each other’s experiences, and share the impact of their work. We publish content within four key domains, support development of multiple article and media types, and welcome a diverse interprofessional community of contributors all for a single purpose: to advance health. 

The following eight articles represent the most read “National of Note” and “Local Favorites” in 2023 based on Google Analytics pageviews and local email newsletter clicks, opens and shares. 

Equity – Combatting Myths and Promoting Inclusive Language

Harmful Myths About Asian Americans in Medicine
By Candace J. Chow, Justine Ly, Michael K. Chen, Darin T. Ryujin, Marlana M. Li, Jose Rodriguez, and Tiffany F. Ho

U of U Health EDI experts and educators explore the discrimination faced by Asian Americans in academic medicine. Their comprehensive analysis dissects the damaging effects of the model minority myth and the perpetual foreigner stereotype. Through personal narratives and professional insights, these contributors succeeded in emphasizing the urgent need to debunk these stereotypes, creating a more inclusive and supportive environment for their Asian American colleagues, residents, and students in the medical field.

A Quick Guide to Inclusive Language
By Christina Necessary, Jacob Knight, Raquel Maynez, Bridget Dorsey, Jessica Kunzman, Chieko Hoki, and Tiffany Ho

Developed by UUSOM students and faculty, this quick language guide focuses on using inclusive language in healthcare. Aimed at enhancing patient care, this guide serves as a resource for students, providers, and lecturers, offering insights on inclusive language use concerning various patient-related topics like sex, gender, sexual orientation, age, race, socioeconomic status, and health identities. In addition to creating a foundational tool for medical education, these contributors have sparked discussions and activities that heighten awareness and promote inclusive language practices among our students.

Improvement – Patient Experience and Goal Setting

The Five Elements of Patient Experience
By Ember Hunsaker, Mari Ransco, and Kathryn Young

Patient experience experts share the five elements of patient experience: Caring, Listening, Explaining, Teamwork, and Efficiency. These elements, when integrated into care, foster exceptional patient experiences, building trust and loyalty. The framework guides teams, from deciphering feedback to recognizing impactful behaviors. This patient-centric approach propelled U of U Health as a national leader in delivering compassionate, coordinated care, and shaped millions of patient experiences over the past 15 years.

What is a Goal Setting Framework?
By Kripa Kuncheria

U of U Health project management expert Kripa Kuncheria introduces the concept of a goal setting framework, explaining its role in structuring team efforts effectively. The framework serves as a systematic guide, outlining steps to achieve goals by establishing clear milestones and strategies. This and every article contributed by Kripa this year enhances team engagement, fosters clearer roles and responsibilities, and ensures better performance through consistent motivation and continuous improvement.

Leadership — Leading Teams and Beating Procrastination

Leading Teams with Intention: Tuckman’s Stages of Team Development
By Kyle Turner

Pharmacist Kyle Turner shares insights on effective team leadership through Tuckman's Stages of Team Development, emphasizing the importance of recognition and guidance in team progress. By utilizing a human-centric approach in all of his work, Kyle has helped us understand how relational leadership principles facilitate better care and sustainable change within health systems.

From Delay to Done: Beating Procrastination
By Jessica Burgett

Leadership training specialist Jessica Burgett addresses the universal challenge of procrastination, offering insights and practical strategies to overcome it effectively. By adopting these strategies, you can enhance productivity and your overall well-being, effectively managing procrastination's natural inclination. Jess serves as U of U Health’s “leader feeder”—offering a multitude of classes packed with best practices for building leadership skills that generate positive impact.

Resilience — Storytelling and Responding Mindfully

Healthcare Stories: Wonder
By Resiliency Center

The Resiliency Center in collaboration with the Center for Health Ethics, Arts, and Humanities presented Healthcare Stories 2023: Wonder, which explored narratives around discovery, questioning, and moments that evoke awe or delight. This event provided a platform for voices from within our healthcare community—clinicians, patients, family members, staff, faculty, and students—to share stories that captivate, provoke reflection, and spark curiosity. This annual event underscores the significance of storytelling within our community, both in sharing and listening, celebrating the diverse narratives throughout healthcare.

How to Practice R-A-I-N
By David Sandweiss

Well-being expert David Sandweiss shares RAIN, an easy-to-remember acronym (Recognize, Allow, Investigate, Nurture) that enables us to respond—rather than react—to strong emotions. Whether navigating a patient death, a negative or unexpected outcome, a medical mistake, or a challenging interpersonal conflict, RAIN offers support in managing difficult emotions, thoughts, and experiences causing distress, especially relevant for those in healthcare frontlines facing illness and grief. Read this and many more of David’s sage advice and mindful instruction articles here.

Contributor

Accelerate Editorial Team

Health care professionals who lead development and production of this learning community (see About), University of Utah Health

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