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Listen-Sort-Empower to Improve Professional Well-being

What can we do right now to make our work environment better? Chief Wellness Officer and family medicine physician Amy Locke shares a simple team-based model for identifying opportunities, sorting what’s feasible and impactful, and empowering the frontline to lead change.

How to Lead a Remote Team

Your social media feeds are awash with tips for working from home, but how do you lead from home? Karen Wilson and Dawn Newberry, of University Medical Billing, have led remote teams for years. Their experience boils down to one principle: build and maintain connection.

Knowing Patients Means Better Care

Understanding a patient’s sexual orientation and gender identity (SOGI) is necessary to provide quality, consistent and compassionate care to all of our patients. Gastroenterologist and Chair of the Department of Internal Medicine John Inadomi explains why a focus on SOGI is needed.

How to Make Evaluations More Meaningful for You and Your Teams

As spring rolls around, leaders in our organization gear up for the annual performance evaluation process, an opportunity to strengthen team relationships and a chance for growth and accountability. Communication specialists Heather Nowlin and Bridgette Maitre sat down with U of U Health leaders who shared three essential strategies to make this one-on-one time truly impactful for leaders and their teams.

How to Use Patient Experience Reports for Recognition and Improvement

The patient experience team shares a leadership guide for using patient feedback for learning, engagement, and improvement.

What I Learned From Trinh Mai

For the past six years, mindfulness, professional well-being, equity and inclusion expert Trinh Mai has served as a contributor and core member of Accelerate’s editorial team. Now, as she charts a new path, we reflect with profound gratitude on everything she has taught us.

Build Affirming Health Care Spaces to Prevent Suicide with LGBTQ+ Youth

LGBTQ+ youth are at significantly higher risk for suicide and suicidal thoughts, and parents and providers need to know how to help. Pediatric psychologist Jessica Robnett and Transgender Program Coordinator Ariel Malan share best practices to care for this population.

Lifestyle Medicine: There's Never Been a Better Time to Take Care of Yourself

U of U Health Lifestyle Medicine Program physician leaders Rachel Goossen and Rich Doxey provide support for care teams that empowers patients to make positive changes to their daily habits and overall well-being.

Why Introductions are Important to Patients

Introducing ourselves is a simple, yet often overlooked and underrated action to build connection with patients and caregivers. Patient experience leaders Ember Hunsaker, Mari Ransco, and Kathryn Young share why introductions are important and a simple framework to try.

Juneteenth: A Day of Hope and Celebration

University of Utah Black Cultural Center’s Meligha Garfield and Sara Cody share insights on celebrating Juneteenth respectfully and emphasize the importance of understanding its history to avoid misappropriation.

How to Have Hard Conversations About Race and Ethnicity with Patients

Accurate, self-reported race and ethnicity data is necessary to create visibility of health disparities, provide inclusive care, and improve equity of health outcomes. Redwood Health Center’s Patient Relations Specialist Nichole Misner shares how to respectfully discuss this needed health information with patients.

Juneteenth: A Celebration for the Whole Nation

Juneteenth is a celebration for the whole nation, a time to recognize our freedom and what unites us as Americans. Chief medical officer and founder of the non-profit, Black Physicians of Utah, Richard Ferguson discusses the history of the event, what it means to him personally and gives tips on how we can honor and celebrate Juneteenth.