Quoteworthy
The path to better care for refugees starts with better coordination between care teams, community partners, and refugees. Better coordination helps not only refugees, but all of our patients.
Anna Gallegos

Most Recent
Leader Toolkit for Race and Ethnicity Data Capture

Accurate, self-reported race and ethnicity data is necessary to create visibility of health disparities, provide inclusive care, and improve equity of health outcomes. Patient access manager Kim Birrell, Revenue Cycle Coordinator Theresa Johnson, and Care Navigation Program Coordinator Erica Ulibarri share tools for leaders to support employees.

Department Time Out: Systemically Addressing Social Injustices

Sponsored by University of Utah School of Medicine's Office for EDI, the Department Time Out is a recurrent, systematic initiative during which participants take a scheduled recess from work/school responsibilities to discuss pertinent social issues. EDI Experts Jessica L. Jones, Helen Davis, Stacey Board, Holly Bynum, and Darin Ryujin share how faculty, staff and students take time to recognize and address pertinent topics of social injustice.

Harmful Myths About Asian Americans in Medicine

Asian Americans face unique types of racism and discrimination that can make them feel invisible and out-of-place within our workspaces. By acknowledging this racism, we can take the first step to creating a more inclusive environment.

TRUE Stories—Fostering a Passion for Solving Big Problems

Access to medical care isn't a given. Medical students from the Tribal, Rural, and Underserved Medical Education (TRUE) Graduate Certificate program tell us first-hand experiences that helped them build a passion for complex problem solving by experiencing big, systemic challenges up close.

Don’t Get Lost in Translation: Expert Advice for Caring for New Americans

As Redwood Health Center’s program coordinator serving new Americans, Anna Gallegos has learned valuable lessons that can help all of us better care for patients of refugee background and vulnerable populations. Here are three suggestions to help make caring for patients easier.

More Than Just a Label: Refugee to New American

The transition from using the term "refugee" to "New American" is just another way University of Utah Health is creating an inclusive and welcoming environment. Redwood Health Centers Chantal Taha and Marissa Higbee, along with Patient Experience Project Administrator Anna Gallegos share the importance of using this new term.

Driving Access and Equity in Hiring Practices

Hiring challenges are not new to hospitals and HR departments, but they have compounded in recent years due to the pandemic and the growth of our system. The Talent Acquisition team is using these challenges as an opportunity to reassess and refine our hiring practices to align with Equity, Diversity, and Inclusion efforts. Lisa Dyson and James Sugiyama share how they’re partnering with others to drive access and equity in hiring.

Assisting New Americans Through VR Technology

Learning how to navigate school, healthcare and more as they settle into Utah can be difficult for new Americans. Assistant Professor Milad Mozari from the division of Multi-Disciplinary Design (MDD) at the U’s College of Architecture and Planning, has been working to use virtual reality technology to support the resettlement process of Utah’s newcomers.

The BIPOC Check-in and Support Group

Well-being specialist Trinh Mai started BIPOC (Black, Indigenous, People of color) Check-in & Support via Zoom as a place to grieve and honor George Floyd and process ongoing racism. This is a space for employees at the U who self-identify as BIPOC to experience community, share struggles and solutions, and celebrate being who they are. Trinh and some members of the check in group share how the group started, how it has evolved and its lasting impacts.

Providing Dental Care to Patients Who are Observing Ramadan

With the month of Ramadan quickly approaching for our Muslim patients, many will want to keep up with their dental routines, so that fasting doesn’t have a negative impact on their oral health. University of Utah School of Dentistry's Arman Farhadtouski and Marcy Rogers empower their fellow providers with tips for Ramadan-friendly dental care.

A Quick Guide to Inclusive Language

Using inclusive language is one way to build respect and trust with our patients. The quick language guide, developed by UUSOM students, Christina Necessary, Jacob Knight, Raquel Maynez, Bridget Dorsey, Jessica Kunzman, Chieko Hoki, along with Family Medicine physician Tiffany Ho, is a starting point for healthcare providers to improve the way they speak and think about their patients.

Choosing Love Over Hate

Whether it was growing up in segregated Georgia, working with leaders across the country during the civil rights movement, leading a congregation at Calvary Baptist Church, or teaching an ethnic studies class at the U, Reverend France A. Davis has lived the theme of “Choosing Love Over Hate.” With the U of U Marriott Library, he shares his experiences and discusses “choosing love” in navigating today’s challenges.