After 25 years, Penny Stewart made a big career leap—from managing Utah’s surgery recovery team to managing an outpatient endoscopy unit. Here she shares what she learned about herself, integrating with a new team, and developing a culture of learning.
Having trouble focusing or completing a task? It’s the “hyperactive hive mind” at work. In this first article of a two-part series, Chief Medical Officer Tom Miller, HCI’s Chief Clinical Officer Sachin Apte, Chief Wellness Officer Amy Locke, and Chief Medical Education Officer Mark Harris share highlights from the book A World Without Email and its application in health care.
Generosity is a quality that leaders need now more than ever. Dayle Benson, executive director of the Medical Group and chief of staff for clinical affairs, reflects on the generous leaders in her life to help readers develop a spirit of generosity in their own leadership styles.
Keeping learners engaged during a talk or presentation is a challenge almost all educators have encountered. With the transition to more virtual learning over the past year, capturing learners’ attention can sometimes feel like an uphill battle. What are some tools and techniques to improve learner engagement?
Effective recognition is key to engaging your team in the increasingly tough work we ask them to do. Luckily, we have an expert to guide us. HR’s senior director of employee experience, Christian Sherwood shares how you can better recognize your team – starting today.
Utah’s retail pharmacy team, led by Nathan Hagen, Russ Ragsdale, and Linda Tyler, share insights from the “Distraction Study”—a multi-year journey to improve safety and reduced medication errors by reducing workplace distractions.
How are we building digital literacy? Chief Information Officer Donna Roach and Sr. Director of Patient Experience Mari Ransco share how using design thinking and seeing care through the eyes of our patients is a great place to start.
How do you design a digital strategy? Chief Information Officer Donna Roach explains that it all begins with listening to your customer. Here, she guides us step-by-step through designing Utah’s digital roadmap.
Updated with new reads for summer 2022, find out what leaders from across our health care system are enjoying. From imaginative fiction to social science touchstones, there's a book here worth pursuing on a long summer evening or an upcoming vacation.
Effective relationships are key to creating a safe and supportive environment for clinicians and patients alike. Use this toolkit to explore how to build and integrate relationship management skills into your daily work.
Chris Fairbank, director of organizational development, gives practical advice for using feedback from the Hospitals and Clinics WellCheck survey as a springboard for dialogue and growth, rather than a yardstick of personal leadership.
Although her employees are scattered across multiple University of Utah Health locations, Jessica Rivera, director of environmental services for community clinics, maintains a tight-knit team that works and learns together. To strengthen that bond, Rivera has focused on five leadership lessons spanning value improvement, institutional standards, and good old-fashioned trust.
